TERMS AND CONDITIONS
OUR PRODUCTS
Our products are made of upcycled secondhand clothing therefore there may be minor usage signs or flaws that in our opinion it gives our garments its charm. We are providing the most possible detailed description but have in mind that there might be cases where we will not be able fx. to determine or confirm 100% the fabric that garment is made of or similar. To asses the size we give measurements in cm that have been taken of the garment laying flat.
ITEM AVAILABILITY
We do provide the most accurate stock information possible when order is processed, there might be cases of items lacking in stock or misleading information that can affect your order. In such cases we will contact you shortly via e-mail and revise or cancel your order based on your request.
ORDER CONFIRMATION
You will receive an email confirmation to your mailbox after finalazing your purchase in our webshop.
PAYMENT
We accept credit card payments, we do not accept cash or checks. We are charging in DKK (Danish Crown) local currency. The price is excluding shipping costs but inclusive of the Danish rate of VAT (25%) and all import taxes within the EU.
DELIVERY
We sent out our orders within 3 business days.
DISCLAIMER
The actual colors of the garments may differ from the pictures on our website due to its digital nature.
SHIPPING CONFIRMATION
You will receive an email that your package its on its way.
SHIPPING AND COLLECTING PACKAGES
We are shipping to Denmark, Sweden, Norway, Germany, Switzerland, Poland, France, Italy and Spain . So far shipping outside of Europe is not available, in case you would like to request that, simply contact us using contact form and we will see what we can do <3. We are shipping via Post Nord and DAO.
RETURN POLICY
You have 14 days from the day you received your order to exchange it. In case of an exchange, you will have to cover the cost of the postage also. The item has to be returned in the same condition as you have received it, we will assess it and upon that accept or reject it. If the item after inspection is granted for an exchange we will process it in a timely manner. Sale items can’t be exchanged. Any questions, complaitns or compliments, happy customers – drop us an email via this form.
PRIVACY NOTICE
We only register information for the sole purpose of delivering our products to you. Any personal informations are collected only by your consent agreeing with terms and conditions. No information is passed on to the third parties. Let us know if you would like your information to be deleted according to GDPR compliances and your rights within, do not hesitate to write to us via this form.